Re: Error message

by EA_Kristi
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Original Post

Error message

★★★ Newbie

Hi,

 

Today I tried installing the sims 3 through origin. It worked fine, and I could open up the launcher, but when I pressed play, it would give me an error message saying that  msvcr100.dll is missing from my computer. What should I do?

 

Computer specs

Video Card - GTX 760

CPU - AMD FX-8350 4.00 GHZ

RAM - 8GB

OS - Windows 10 Home 64-bit

 

Please help ASAP!

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Re: Error message

EA Staff

@lowgansrun Could you please try the steps in the following thread: http://answers.ea.com/t5/The-Sims-3/MSVCR100-dll-and-MSVCP100-dll-missing-after-Island-Paradise/m-p/...

 

Let us know how you get on!

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