Error and see log for details??

[NavyWifeBailey]

I haven't logged into Sims 3 for about a month or so.Now when I attempt to open the game it tells me that there is an error and to see the log for more details. How do I fix this issue so I can play my game?

[roberta591]

@NavyWifeBailey Is your computer a pc or mac? There is a program called crash log analyzer (google it). Do you have Origin installed?

[NavyWifeBailey]

It is a PC and I do have Origin installed.

[roberta591]

@NavyWifeBailey what is your operating system? What is the version of your game?