Dragon Valley

[cherokkewoman]

Why is my dragon valley not showing up in my downloads for games in origin?

[rumbutter]

because it shows up on your the sims 3 account purchase history to download and install

Origin

If you bought the world through the Origin Store, you'll be sent a code which you need to redeem at thesims3.com (NOT on Origin or your code becomes invalid).

Follow these steps to redeem your code

1. Go to thesims3.com and log in with your account
2. Go to your account page: https://store.thesims3.com/myAccount.html (site will ask for your password again)
3. Click on Redeem a Code
4. Enter the 16-letter code, accept the Policies and click on Redeem
5. Go to your purchase history to download the world (make sure your game is updated to the newest version)

OR

1. Go to thesims3.com and log in with your account
2. Go to the general redeem a code page: http://www.thesims3.com/incentive/generalredeem.html
3. Enter the 16-letter code (this is not for 20-letter codes) and click on Submit
4. Go to your purchase history to download the world (make sure your game is updated to the newest version