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Keeper
mickejim
Posts: 1
Registered: ‎08-07-2013

Dragon Valley serial code too short.

The serial code for Dragon Valley has four areas with four numbers or letters in each, but when I go to register the game it asks for four. 

 

Thanks,

 

Micke

crinrict
Posts: 47,081
Topics: 176
XP: 4,393
Solutions: 4,081
Registered: ‎07-18-2012

Re: Dragon Valley serial code too short.

code is redeemed here: https://store.thesims3.com/myAccount.html

 

Where it says redeem a code. It's a store world and not a game.

 

 

 

---------------------------------
Please accept a solution if your issue is solved. XP is also appreciated
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Questions belong in the forums. I don't answer questions via PM.
Help us helpers to help you



Good Luck and Happy Simming
Crin



Please accept a solution if your issue is solved. XP is also appreciated
I don't work or have any association with EA
Questions belong in the forums. I don't answer questions via PM.
Help us helpers to help you

Bitte akzeptiere eine Lösung, wenn dein Problem gelöst ist und verteile XP an Beiträge, die du hilfreich findest.
Ich arbeite nicht für EA und habe sonst auch keinerlei Verbindung zu EA.
Keeper
milinha
Posts: 1
Registered: ‎11-20-2013

Re: Dragon Valley serial code too short.

Hello! I need help. My code for Dragon Valley has been used. I bought a DVD and when I tried to redeems code I received the message. How Can I have another code without pay for more?


mickejim wrote:

The serial code for Dragon Valley has four areas with four numbers or letters in each, but when I go to register the game it asks for four. 

 

Thanks,

 

Micke


 

rumbutter
Posts: 13,816
Topics: 14
XP: 967
Solutions: 987
Registered: ‎11-29-2012

Re: Dragon Valley serial code too short.

[ Edited ]

1.Go to thesims3.com and log in with your account

2.Go to the general redeem a code page: http://www.thesims3.com/incentive/generalredeem.html

3.Enter the 16-letter code (this is not for 20-letter codes) and click on Submit

4.Go to your purchase history to download the world (make sure your game is updated to the newest version)

if your code is invalid you need to contact CS They can be found here: https://help.ea.com/contact-us Choose a category, a game and a platform for the contact options to show up. If live chat is gray, change your country to US and make sure you're on US Business hours. It might also gray because they're very busy. Try later. See this post if you have trouble with the site: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html FAQ store worlds http://answers.ea.com/t5/The-Sims-3-Store/Guide-Sims-3-Store-Worlds/td-p/1589911

 

edit to tidy up steps 1-4

_____________________________________________________________
solutions are 50/50 they work for some and not others and vice versa
I don't work or have any association with EA
please remember your on a public forum never give out your codes emails or phone numbers
game issue questions belong in the forum please do not pm me with game issue questions