Downloads not working
by kawaiiswiftychanOriginal Post
What is your base game version right now ?
To find out, open your launcher and hover over the little base game icon in the lower left part of the launcher. It should say 1.39.
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Please accept a solution if your issue is solved. XP is also appreciated.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
- Help us helpers to help you
- Welcome to the Sims Section of AHQ
- Common Game Fixing Mods - Hero Approved
- Reporting bugs ? Please read these first for already reported issues: Compiled list of reported Issues
- Been asked for a save ? Here's instructions: How to provide your save game (Post #7)
So you can't even download or is it the installing that's the issue ?
Have you tried clearing your browser caches (including the ones from IE) or try a different browser to download ?
Is your Flash Player, Java & Windows is all up-to-date ?
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
- Help us helpers to help you
- Welcome to the Sims Section of AHQ
- Common Game Fixing Mods - Hero Approved
- Reporting bugs ? Please read these first for already reported issues: Compiled list of reported Issues
- Been asked for a save ? Here's instructions: How to provide your save game (Post #7)
What does the log say ?
The log can be found in documents/electronicarts/thesims3 and is called Sims3LauncherLogFile.log
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Please accept a solution if your issue is solved. XP is also appreciated.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
- Help us helpers to help you
- Welcome to the Sims Section of AHQ
- Common Game Fixing Mods - Hero Approved
- Reporting bugs ? Please read these first for already reported issues: Compiled list of reported Issues
- Been asked for a save ? Here's instructions: How to provide your save game (Post #7)
It seems to me that the launcher thinks your game isn't updated: 1.0.631.000002 is the version of the unpatched game.
Try re-appling the manual patch linked here: http://answers.ea.com/t5/The-Sims-3/FAQ-Current-Patch-1-39-Manual-links-and-more/td-p/
The one that says super patch.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
- Help us helpers to help you
- Welcome to the Sims Section of AHQ
- Common Game Fixing Mods - Hero Approved
- Reporting bugs ? Please read these first for already reported issues: Compiled list of reported Issues
- Been asked for a save ? Here's instructions: How to provide your save game (Post #7)
Clean out of ideas for this issue. Maybe someone else has an idea.
Sorry.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
- Help us helpers to help you
- Welcome to the Sims Section of AHQ
- Common Game Fixing Mods - Hero Approved
- Reporting bugs ? Please read these first for already reported issues: Compiled list of reported Issues
- Been asked for a save ? Here's instructions: How to provide your save game (Post #7)
