Downloading content from the Exchange/Registration Issues

[babyfenster]

Hello! I recently purchased the digital version of Sims 3 from Origin. I am now trying to dowload a house from The Exchange but when I click on "Add to Game", it prompts to enter my registration code to access "Full Community Services". According to what I've read, the digital purchase of Sims 3 from Origin is automatically registered with Sims 3 but it is not allowing me to download anything. I found the Product Code within the game and tried using that to register but it came back as an invalid product code. Any help in this matter would be greatly appreciated.

[skelin549]

You have to seperatly register the game on thesims3.com

[skelin549]

If you tried that do a live chat with an EA representative and they should be able to fix your problem:robothappy:

[BGH22]

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@babyfenster wrote:

Hello! I recently purchased the digital version of Sims 3 from Origin. I am now trying to dowload a house from The Exchange but when I click on "Add to Game", it prompts to enter my registration code to access "Full Community Services". According to what I've read, the digital purchase of Sims 3 from Origin is automatically registered with Sims 3 but it is not allowing me to download anything. I found the Product Code within the game and tried using that to register but it came back as an invalid product code. Any help in this matter would be greatly appreciated.

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The exchange shoud not be asking you for a registration code. Its possible its a bad file. The Exchange is download upload at your own risk. You may get unwanted or  bad cc downloading form the exchange

The exchange is different than the offical EA store. Are you trying to redeem a code through the store?

[BGH22]

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@skelin549 wrote:

You have to seperatly register the game on thesims3.com

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No you dont register games seperately on the sims 3 web. Origin registers the games for you.  worlds you redeem at the sims 3 web not origin