Doesn't detect video card. Can't change settings and my town is blank.

[AndyMoney]

Hi,

I reinstalled Sims 3 on my new computer.  When I started the game for the first time, it said it cannot figure out my graphics card and I may need to manually adjust my settings.  However, anytime I try to change my settings, the changes won't save.  Every time I open the settings page, they are set back to the lowest possible.  When I start the game, everything in the town view is white, there are no textures.

I have windows 7 64 bit and reinstalling do anything.   Any help would be appericated. 

[crinrict]

Do any other options stick ? Like if you change the age span or anything else in the options ?

[AndyMoney]

Yeah, it seems that only the detail settings are locked.   I am able to change the screen resolution and refresh rate without a problem.

It doesn't even give me the option to change high detail lots.

[crinrict]

What IS your graphic card and did you update your drivers ?

[AndyMoney]

Actually, I take that back.  I CAN change the resolution and screen size.  I CANNOT change age progression, edge scrolling and various other options.

My video card is a GeForce GTX 580 and I updated my drivers when I started having the problem.

[AndyMoney]

Gonna try this when I get home.

http://simswiki.info/wiki.php?title=Game_Help:Getting_new_graphics_cards_recognized_by_the_game

[AndyMoney]

Well... That didn't work.

If it helps, all my deviceConfig says is

=== Options ===
=== Default Options ===

Shouldn't there be a bit more here?

[crinrict]

Yes, there should.

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Did you try moving that file to the destop and let the game create a new one ?

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Check this thread: http://answers.ea.com/t5/The-Sims-3/can-t-save-graphics-changes/m-p/448316#M25710

Someone with a similar problem.

[lschram]

Hi I was referred to your post because I am having the same problem with Windows 8 and a GTX 660 ti that I just installed.  I updated my driver before installing the game so I am not sure it worked before.  My deviceconfig log looks just like yours.  I am going to try to roll back my drivers and see if it works.  

[AndyMoney]

By any chance, did you have old sims 3 files that you pulled over from another computer.  I have my old saved games in another folder and I don't know if that was causing a conflict.

Also, have you tried running in windows 7 or windows xp compatibility mode?   That didn't work for me but it seems like it worked for others.