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Acolyte
cowsgomoo27
Posts: 1
Registered: ‎06-06-2013

Disk Validation in Sims 3

I was given a Sims 3 disk for Mac/PC for Christmas in 2011. I had it and it worked fine. No problems. I then lost the disk and ordered a new one from eBay. The disk arrived today and I tried to install it, I got as far as going onto the 'play' button. Went through all the usual loading processes and then the message came up: We are unable to verify that your disk is a valid copy of The Sims 3. Please contact customer service. 

Any explanation?

crinrict
Posts: 40,609
Topics: 132
XP: 3,445
Solutions: 3,644
Registered: ‎07-18-2012

Re: Disk Validation in Sims 3

  • What's your operating system ? 
  • Do you have any Store Content installed ?
  • Does the disc have any scratches ?


Good Luck and Happy Simming
Crin



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