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Keeper
gold567
Posts: 1
Registered: ‎09-18-2012

' Disc authentication failure' Problem

My Sims 3 game used to work fine, then suddenly it stopped working. Every time I go on the sims3launcher it comes up with 'disc authentication failure' and tells me to put the game in the disc drive even though it is already in. Can ANYONE help me. I have looked on the Sims 3 forums, you tube, yahoo!, wikipedia and loads more. Over all I think I have spent 5 hours or more looking on sites for WHAT I CAN DO!! So please help me if you have any idea I may not have tried..... Thanks xox                         :smileysad:

 

crinrict
Posts: 47,019
Topics: 176
XP: 4,391
Solutions: 4,078
Registered: ‎07-18-2012

Re: ' Disc authentication failure' Problem

1. What is your operating system ?

2. What is the exact message ?

3. Do you have the disk of the latest EP you own ? What do you own except the base game ?

4. Are you using custom contents and/or mods ?

5. Have you checked the disc if there are scratches on it ?



Good Luck and Happy Simming
Crin



Please accept a solution if your issue is solved. XP is also appreciated
I don't work or have any association with EA
Questions belong in the forums. I don't answer questions via PM.
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Keeper
anfegogo
Posts: 1
Registered: ‎09-27-2012

Re: ' Disc authentication failure' Problem

I am having the same problem. My computer is a macbook, I own the sims 3 base game and late night EP in their original cds, I also have used custom content in my game

crinrict
Posts: 47,019
Topics: 176
XP: 4,391
Solutions: 4,078
Registered: ‎07-18-2012

Re: ' Disc authentication failure' Problem

[ Edited ]

For Macs, this seems to be one of the ongoing issues. Some people have reported getting it because of custom download or even Store.

 

Try moving the folder DCCache in the user files (don't know where they are on a mac) to the desktop and start the game to see if it works. If it doesn't, put the folder back and report back. If it does you need to find out what content is causeing the conflict.

 

 

 

-------

Please accept a solution if your issue is solved. XP is also appreciated.



Good Luck and Happy Simming
Crin



Please accept a solution if your issue is solved. XP is also appreciated
I don't work or have any association with EA
Questions belong in the forums. I don't answer questions via PM.
Help us helpers to help you

Bitte akzeptiere eine Lösung, wenn dein Problem gelöst ist und verteile XP an Beiträge, die du hilfreich findest.
Ich arbeite nicht für EA und habe sonst auch keinerlei Verbindung zu EA.