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Acolyte
tattyprice
Posts: 1
Registered: ‎08-10-2013

Disc Authorization Failure. We are unable to verify that your disc is a valid copy of The Sims 3. Please contact customer support.

A while ago, I had some issues regarding my Sims 3 disk, I thought they were resolved, however after not playing the game for some time, the problem has reoccured. When I try to play the game the same message appears "Disc Authorization Failure. We are unable to verify that your disc is a valid copy of The Sims 3. Please contact customer support." I have tried deleting the DDCACHE folder before I play the game, and still it doesn't work. It is up to date, and I have verified the disk permissions.

I am really dissapointed that the game doesn't work again, after I was lead to believe that it had been resolved.

 

crinrict
Posts: 47,618
Topics: 176
XP: 4,457
Solutions: 4,119
Registered: ‎07-18-2012

Re: Disc Authorization Failure. We are unable to verify that your disc is a valid copy of The Sims 3. Please contact customer support.

What's your operating system ?



Good Luck and Happy Simming
Crin



Please accept a solution if your issue is solved. XP is also appreciated
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Bitte akzeptiere eine Lösung, wenn dein Problem gelöst ist und verteile XP an Beiträge, die du hilfreich findest.
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Keeper
smilypop2000
Posts: 1
Registered: ‎12-14-2013

Re: Disc Authorization Failure. We are unable to verify that your disc is a valid copy of The Sims 3. Please contact customer support.

Mac

Keeper
alliegleek
Posts: 2
Registered: ‎12-14-2013

Re: Disc Authorization Failure. We are unable to verify that your disc is a valid copy of The Sims 3. Please contact customer support.

I have the same problem but with a PC.