Deleting Account

by d9ba13bb3651aad4
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Deleting Account

★★★ Newbie

How do i delete my account? I want to install the sims 3, but it keeps saying that the code has already been used (I did, but i thought i deleted it). I can't find it anywhere in my games so i can't uninstall the game any other way.

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Re: Deleting Account

Hero (Retired)

if you delete your account everthing will be gone forever if your having code issues see the FAQ if the game was second hand used then if the  orignal owner regestired the code to their account it is tied to that account and codes are non transferable nor can they be used  on another account  if the game was new and you own it but are having trouble with the code i.e. invalid/used contact CS to assist if the FAQ cannot help you

 

http://answers.ea.com/t5/The-Sims-3/FAQ-Invalid-and-Used-Serial-Codes-amp-Games-not-showing-up-in/m-...

 

if in the event you need to contact CS

1.https://help.ea.com/en/contact-us/
2.Click on the orange NEXT button
3.Select a platform
4.Click on the orange NEXT button
5.Select a topic and describe your problem in a few words
6.Click on the orange NEXT button
7.Click Chat Now to chat with a Game Advisor


guide on how to contact CS

http://answers.ea.com/t5/Beta-Archive/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/...

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Message 2 of 4 (762 Views)

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Re: Deleting Account

Hero (Retired)

if you delete your account everthing will be gone forever if your having code issues see the FAQ if the game was second hand used then if the  orignal owner regestired the code to their account it is tied to that account and codes are non transferable nor can they be used  on another account  if the game was new and you own it but are having trouble with the code i.e. invalid/used contact CS to assist if the FAQ cannot help you

 

http://answers.ea.com/t5/The-Sims-3/FAQ-Invalid-and-Used-Serial-Codes-amp-Games-not-showing-up-in/m-...

 

if in the event you need to contact CS

1.https://help.ea.com/en/contact-us/
2.Click on the orange NEXT button
3.Select a platform
4.Click on the orange NEXT button
5.Select a topic and describe your problem in a few words
6.Click on the orange NEXT button
7.Click Chat Now to chat with a Game Advisor


guide on how to contact CS

http://answers.ea.com/t5/Beta-Archive/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/...

Message 2 of 4 (763 Views)

Re: Deleting Account

★★★ Newbie

I have a similar question. I have created an EA account successfully. Only I messed up when I created my Sims3 account and put the wrong birthday, which I believe to be the problem. Is there a way to delete the account information for The Sims 3 website?

 

Thanks in advance

Message 3 of 4 (378 Views)

Re: Deleting Account

Hero (Retired)

@EESASMS  Customer accounts can not be accessed in these public forums. Deleting the account will erase everything associated with that account like all the codes. Contact EA customer service as noted in the post above and see if they can (will) edit the data.

Message 4 of 4 (372 Views)