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Keeper
drunkardrp
Posts: 2
Registered: ‎08-16-2013

Creating a Sims 3 Community Account

I bought The Sims 3 through the humble bundle. I was able to download it just fine, however, when I try to sign up for the community account, my serial code is invalid. I've tried registering through inside the game, as well as thesims3.com and neither works. I'm using the 20-digit code found in my game info on Origin, since that matches the one thats automatically inserted into the feild when I register through inside the game.

rumbutter
Posts: 13,886
Topics: 14
XP: 976
Solutions: 995
Registered: ‎11-29-2012

Re: Creating a Sims 3 Community Account

once your game is registired with origin they automaticlly register it for you on your the sims 3 account just log in to your the sims 3 account with your same user name and password as you have on origin if you contuine to have account issues after that contact CS

 

They can be found here: https://help.ea.com/contact-us
Choose a category, a game and a platform for the contact options to show up.
If live chat is gray, change your country to US and make sure you're on US Business hours. It might also gray because they're very busy. Try later.
See this post if you have trouble with the site: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html

_____________________________________________________________
solutions are 50/50 they work for some and not others and vice versa
I don't work or have any association with EA
please remember your on a public forum never give out your codes emails or phone numbers
game issue questions belong in the forum please do not pm me with game issue questions
Keeper
drunkardrp
Posts: 2
Registered: ‎08-16-2013

Re: Creating a Sims 3 Community Account

Yeah, none of those solutions work. I can't login to the sims 3 account because when I enter my origin login and password, it takes me to a page where I have to register my sims 3 game. I enter the 20 digit key which I found on the game info on the origin info page for the original sims 3 game (not the expansions) and it says my key is invalid. I tried to contact customer support but I'm only home after 5pm and they're never online at that time, or there's over an hour wait time for me. I wish they had some sort of ticket system where I don't have to wait on my computer for them to answer.