Help us improve Answers HQ! Take Survey No, Thanks

Creating a Sims 3 Community Account

by drunkardrp

Original Post

Creating a Sims 3 Community Account

★★★★ Novice

I bought The Sims 3 through the humble bundle. I was able to download it just fine, however, when I try to sign up for the community account, my serial code is invalid. I've tried registering through inside the game, as well as and neither works. I'm using the 20-digit code found in my game info on Origin, since that matches the one thats automatically inserted into the feild when I register through inside the game.

Message 1 of 3 (226 Views)

Re: Creating a Sims 3 Community Account

once your game is registired with origin they automaticlly register it for you on your the sims 3 account just log in to your the sims 3 account with your same user name and password as you have on origin if you contuine to have account issues after that contact CS


They can be found here:
Choose a category, a game and a platform for the contact options to show up.
If live chat is gray, change your country to US and make sure you're on US Business hours. It might also gray because they're very busy. Try later.
See this post if you have trouble with the site:

solutions are 50/50 they work for some and not others and vice versa
I don't work for or have any association with EA
please remember your on a public forum never give out your codes your emails or phone numbers here on the forums or in a p.m
game issue questions belong in the forum please do not pm me with game issue questions
Message 2 of 3 (203 Views)

Re: Creating a Sims 3 Community Account

★★★★ Novice

Yeah, none of those solutions work. I can't login to the sims 3 account because when I enter my origin login and password, it takes me to a page where I have to register my sims 3 game. I enter the 20 digit key which I found on the game info on the origin info page for the original sims 3 game (not the expansions) and it says my key is invalid. I tried to contact customer support but I'm only home after 5pm and they're never online at that time, or there's over an hour wait time for me. I wish they had some sort of ticket system where I don't have to wait on my computer for them to answer.

Message 3 of 3 (185 Views)

Want more Sims?

Check out our Sims forums for tutorials and all things Sims.

View more

Check out the new EA Help!

We want to make finding the help you need better, faster, and easier.

So, we’ve had some work done at