Crashes whilst trying to load my family

[Samyx914]

I have no expansion packs. I have no downloaded content nor mods. Today when I opened the game, it loaded for the first time, then it got to the choose household thing. I clicked on my family and it started to load. It had hardly got a third of the way complete and then it crashed and went to the desktop! I have Windows 8, if that makes a difference.

Please share the answer so I can get back to my life.

Samyx914 (Who is rocking back and forth on the ground at this very moment.)

[simstakeupmyday]

I had a similar problem. Right click on the game icon and then troubleshoot compatibility. Click Try Recommended Settings, and then restart your computer, it should work then.