Changed PW but cannot log into thesims3.com ?

by Starlynn
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Changed PW but cannot log into thesims3.com ?

★ Novice

I recently downloaded Origin and have been reinstalling my Sims 3 game + expansions. I originally bought them at Steam but cannot see a few of the Sims 3 expansions in the client. Shortly afterward I found I couldn't log into my thesims3.com account and I even changed my password five or six times to try log into the site but I cannot. I tried the Origin forums but they weren't helpful whatsoever.

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Re: Changed PW but cannot log into thesims3.com ?

Hero

Do you have the same user name on Origin and the site and are the sites linked ? If so, try changing the password on Origin. That should also change it for the sims3 site.

 

What error message do you get when trying to log in ?

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



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Message 2 of 3 (198 Views)

Re: Changed PW but cannot log into thesims3.com ?

Community Manager (retired)

Hey there,

 

I want to understand the whole flow you are doing:

 

1. Are you able to log in ts3.com, if so, do you see all games registered in your my page?

 

 

Message 3 of 3 (194 Views)