2013-09-21 07:25 PM
For the last few day I have been trying to pre-rder Into the Future which is due out next week. I get the item in my basked go to checkout and add payment method, used Paypal and my debit card but all it comes up with is a red band accross the top of the page saying "No such offer". Anyone got an idea why this is happening, never hade any trouble before.
Thanks
2013-09-21 10:07 PM
same issue here http://answers.ea.com/t5/The-Sims-3/unable-to-preorder-into-the-future/m-p/1535985#M84148
if you wish to contact CS here's how
They can be found here: https://help.ea.com/contact-us
Choose a category, a game and a platform for the contact options to show up.
If live chat is gray, change your country to US and make sure you're on US Business hours. It might also gray because they're very busy. Try later.
See this post if you have trouble with the site: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html