Can't register game because of origin

by 90varieties
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Original Post

Can't register game because of origin

★★★ Newbie

I had an account before origin, and when I tried to log into it I coud'nt remember the password, so I used  "forgot password" which took me to origin, so I made an origin account and tried to use that, but I can't register my game as its already registered to the last account, however they both use the same email, so what can I do? The last account also had 1000 sim points on it.

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Re: Can't register game because of origin

Hero (Retired)

since this is a public forum we cannot help you since it would involve accessing your account

 

 you need to contact CS here's how they can assit with mergeing accounts and account related issues

 

They can be found here: https://help.ea.com/contact-us Choose a category, a game and a platform for the contact options to show up. If live chat is gray, change your country to US and make sure you're on US Business hours. It might also gray because they're very busy. Try later.

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