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Posts: 2
Registered: ‎05-22-2013

Can't register? Repeat of create account screen?



I have no idea if I am registered with Sims 3 yet, but after I enter everything in the "Register for The Sims 3 Community" screen, I click "Sign Up". It then says my serial code is invalid, or it takes me back to the register screen. I want to buy stuff using my "Simpoints" but this is preventing any interaction online involving my Sims 3 account.

Posts: 2
Registered: ‎05-22-2013

Re: Can't register? Repeat of create account screen?


Posts: 12,749
Topics: 39
XP: 4,019
Solutions: 1,921
Registered: ‎02-26-2013

Re: Can't register? Repeat of create account screen?

Customer Service/Game Advisors can help with it. Here's how to reach them: mileyhappy:
1 Click on the following link:
2 Make sure you are logged in (top right corner)
3 Click on the blue button "Contact a Game Advisor"
4 Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"
5 Select the type of issue and the platform you play on, and click on "Find Solutions".
6 Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.
7 Select a contact option. Note that you may get different contact options depending on your country.
If this message helped you, please give it some xp! Just click the XP box at the bottom of the message.

Si ce message vous a aidé, donnez-lui un peu d'XP ! Cliquez le bouton XP en bas à droite de ce message.
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***Please note...I do not work for EA/Origin/Pogo
Questions belong in the forums. I don't answer questions via PM
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