Can't log in to game launcher

[gunnsi]

I can't log in to the game launcher to upload my patterns, I can log into the website just fine but the launcher wont let me open the log in window.

[EA_Mai · Accepted solution]

Ok @gunnsi, I can see the problem now: your game doesn't seem to be updated. Can you see those numbers in the left bottom side of your launcher? 1.0.631.

You installed your game using your disc, right? In that case, please, download and install this patch which will update your game to version 1.67.

Once updated, try to log in again

[EA_Mai]

Hi @gunnsi,

There might be some kind of issue with the cache of Internet Explorer, could you try to clear it? Close the game, and then follow the instructions for Internet Explorer in this article.

Good luck,

Mai

[gunnsi]

Did that, still same problem :/

[EA_Mai · Accepted solution]

Ok @gunnsi, I can see the problem now: your game doesn't seem to be updated. Can you see those numbers in the left bottom side of your launcher? 1.0.631.

You installed your game using your disc, right? In that case, please, download and install this patch which will update your game to version 1.67.

Once updated, try to log in again