2013-08-15 10:27 AM - edited 2013-08-15 01:47 PM
Wow! Yes - they do. Have clicked on them and trying downloading now.
Call me old fashioned - I thought buying the CD would mean it would install from the CD.....
Standby and I'll let you know how I go.
Thankyou so much!
Update - looks like the download worked for Dragon Valley. Haven't tested the Monte Vista yet, but I'm confident it will work.
Thankyou for your help!
2013-08-25 05:42 PM
We have the same problem, with both Dragons Valley and Monte Vista. Neither show on the Purchase History page either. We've tried going the Register a Game route but the serial number on the insert only has four groups of alphanumerics which is invalid according to the Sims3 site.
Why is this happening?
2013-08-28 02:02 AM
Hi,
I've been having the same issue with trying to install it, however finally got it to work.
If you go to 'Redeem a Code' instead of 'Redeem a Game' it accepts the code and will prompt you to go to purchase history to then download it once the code has been imputed correctly.
2013-08-28 02:56 AM
I have the same problem.... and I don't know what to do, because I can't find playes here in Brasil to help me
2013-08-28 09:11 AM
Did you try redeeming the code as suggested in this thread instead of installing it from DVD ?
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
2013-09-05 07:05 AM
I had the same issues with both dragon valley and monte vista. for me going through the redeem a code and then downloading, and installing, the content worked for me. So thank you
ps. I think they should put a notice on the box if they're just going to make you download the content anyway. I prefer to buy the CDs then to download the content, and I wouldn't have wasted my time going to the store if I knew my CD would be a hunk of useless plastic. .. just saying,
2013-09-05 07:52 AM
The file should be on the DVD. I don't know how it works exactly though and for some it just doesn't install if you go through the DVD.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
2013-09-14 02:00 PM
Such a disappointment...been playing PS3 but went into ebay games and saw the Dragon Valley game and was like sweet might get back in to Sims3......but what a hassel it has been to download this game!!!
2013-09-14 11:09 PM
Are you requiring help or is this a general statement ?
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
2013-09-15 12:25 PM
I cant download Dragon Valley.. I keep beeing told to se the log for an answer, but i do not understand what to do!
Log:
2013/09/14|13:52:48|OFB-SIM3:62184|Store Download Failure. Download manifest server error.||||Build Version: 6.0.81.019017|Platform: PC|Locale: no_NO|Content URL: http://store.thesims3.com|Web Services URL: http://igs.thesims3.com|
2013/09/14|13:52:58|OFB-SIM3:65137|Store Download Failure. Download manifest server error.||||
2013/09/14|13:55:19|OFB-SIM3:62184|Store Download Failure. Download manifest server error.||||
2013/09/14|13:56:37|OFB-SIM3:65376|Store Download Failure. Download manifest server error.||||
2013/09/14|13:56:41|OFB-SIM3:65137|Store Download Failure. Download manifest server error.||||
2013/09/14|13:59:27|OFB-SIM3:62184|Store Download Failure. Download manifest server error.||||