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greencats747
Posts: 9
Registered: ‎11-27-2012
Accepted Solution

Can't install stuff packs via Origin (solved - thank you)

[ Edited ]

I tried to download Katy Perry Sweet Treats and Movie Stuff from my origin account today but I kept getting this error message: Click Here

 

But my copy of the base game was installed through origin. Please help - I want to install the games I paid for without this hassle. 

Thank you.

rumbutter
Posts: 7,998
Topics: 5
XP: 529
Solutions: 589
Registered: ‎11-29-2012

Re: Can't install stuff packs via Origin - DLC errors

[ Edited ]

this issue is cropping up lately (cancel that ) do not click on the download button in origin  right click the game icon in your origin where you see the  (information) button this will open another window that also has a download button click on that to install i'm sure crin has something about it in her blog will edit this post with a link

 

edit to add found it http://sims3.crinrict.com/en/2013/09/dlc-compatibility-alert.html 

_____________________________________________________________
solutions are 50/50 they work for some and not others and vice versa
I don't work or have any association with EA
please remember your on a public forum never give out your codes emails or phone numbers
Keeper
greencats747
Posts: 9
Registered: ‎11-27-2012

Re: Can't install stuff packs via Origin - DLC errors

Thank you very much for your help, rumbutter! What you suggested worked :-)

rumbutter
Posts: 7,998
Topics: 5
XP: 529
Solutions: 589
Registered: ‎11-29-2012

Re: Can't install stuff packs via Origin - DLC errors

welcomes  :smileyhappy:  that's great to hear happy simming

_____________________________________________________________
solutions are 50/50 they work for some and not others and vice versa
I don't work or have any association with EA
please remember your on a public forum never give out your codes emails or phone numbers
Keeper
laiiksiie
Posts: 1
Registered: ‎09-14-2013

Re: Can't install stuff packs via Origin - DLC errors

I'm having the same error message coming up when I try to install Town Life Stuff and Outdoor Living Stuff. I have tried your advice but it still doesn't work. I've tried to update my sims 3 but the game launcher keeps freezing and won't load properly. I don't know how to resolve these problem. I have even tried updating adobe but it hasn't made any difference. 

 

rumbutter
Posts: 7,998
Topics: 5
XP: 529
Solutions: 589
Registered: ‎11-29-2012

Re: Can't install stuff packs via Origin - DLC errors

try the manual patch http://answers.ea.com/t5/The-Sims-3/FAQ-Current-Patch-1-57-Manual-links-and-more/m-p/67858/highlight... 

 

and post 2 here in this thread might help you http://forum.thesims3.com/jforum/posts/list/588011.page

_____________________________________________________________
solutions are 50/50 they work for some and not others and vice versa
I don't work or have any association with EA
please remember your on a public forum never give out your codes emails or phone numbers