Can't find The Sims 3 serial code

by lucianalopez12
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Can't find The Sims 3 serial code

★★★ Newbie

I've purchased The Sims 3 a week ago and when I install it, that window asking for the serial code pops up. It says that the code might be either on the game case or in the game card, but I really can't find it. It also mentions something about a confirmation e-mail, however it didn't ask me for an e-mail address or something. Please help! 

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Re: Can't find The Sims 3 serial code

Hero (Retired)

If you have the disc version there should be a pamphlet about the game in the case. The code you need is on the back page of that pamphlet. The code is 5 groups of 4 characters. If the pamphlet is not there you need to contact the place you bought the game or contact EA customer support.

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