Can't download the Sims 3. How do I fix this?

by amazingzebra
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Original Post

Can't download the Sims 3. How do I fix this?

[ Edited ]
★★ Novice

 I uninstalled the Sims 3 manually off my computer because the uninstall button didn't want to start up. I had all expantions downloaded on a internal D:/ drive and just formatted the D:/ drive since the Sims 3 was the only thing on there.

 I go back to download it again from Origin and it says:

 

The setup has detected that version 1.42.130 of the Sims 3 is already

installed.

 

This setup installs an earlier version of The Sims 3 (1.0.631).

 

You will have to uninstall the previous version before installing this

version.

 

 

I have done a full entire sweep of my computer looking for all files related to Sims 3 in documents, program files, install shields, program datas, and completely deleted all files that came up under EA or Sims3 format. I restart my computer and try again and it says the same thing. So, frustrated, I try using my CD to download it. Even the CD says it cannot download.

 

Anyone mind helping?

 

 

Message 1 of 3 (1,271 Views)

Re: Can't download the Sims 3. How do I fix this?

Hero

Are you on a PC or Mac ?

Did you also clean out the registry ?

 

https://help.ea.com/article/manually-uninstalling-the-sims-3

 

Did you also clean out the origin folder in programs ?

 

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



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Message 2 of 3 (1,265 Views)

Re: Can't download the Sims 3. How do I fix this?

★★ Novice

Thank you so much. Deleting the registry did work. :cattongue:

Message 3 of 3 (1,263 Views)