10-19-2012 07:18 AM
Before anyone says your origin probably isn't up to date because it is.So heres the story I download Sims 3 from disc it says do you want the download manger it asks if you want it updated it transforms to Origin I get on Origin because I bought Sims 3 Late Night before so I download it , it doesn't install because my Sims 3 isn't up to date I go to Sims 3 launcher go to Game Updates it says unable to connect with EA download manger and also says your game is up to date with the Update Now button in gray my version is 1.0.631! PLEASE HELP
10-19-2012 09:31 AM
To patch use the manual patch here: http://answers.ea.com/t5/The-Sims-3/FAQ-Current-Pa
- Are there any traces of the EADM left on the computer and registry or is it strictly all Origin ?
- Did you try if temporarily turning off firewall and anti virus makes a difference ?
10-19-2012 05:29 PM - edited 10-19-2012 07:38 PM
Okay! You're probably getting something like this:
Screenshot (this screenshot was taken before patch 1.39. Pay no attention to the game version)
I have a resolution for this problem. It happens after changing the email address on your account.
What happens is that you already have a file called ChallengeData.package
When you change the email address that is connected to your account, a second ChallengeData.package file gets generated causing confusion because both files seem to get paged at the same time.
So, you must remove the older ChallengeData.package.
1. Go to your game files
2. Click on Downloads
3. You will see two folders with a long number as folder names.
- One folder will have a ChallengeData.package in it by itself.
-The other folder will have 2 files: ChallengeData.package and PassportData.package
-The folder with 2 files in it contains your older ChallengeData.package file. Cut that file and paste it to a new folder on your desktop and name it something like backup for launcher.
4.Select ALL files in your downloads folder that begin with dynamicchallenge and the .bin file with your current email address ex: email@example.com Cut and paste these to the new folder on your desktop. If you see a file with your old email address in your downloads folder. Delete that file.
Restart your launcher.
This seems to be the ONLY way to eliminate this problem so far.
12-06-2012 08:24 PM
Can you further dumify your "to do" list? I don't know what you mean by game files. If you mean the EA folder, and then downloads, then I can't find what you're talking about.
12-06-2012 08:29 PM
go to your documents EA folder open that then there is a folder Sims3 open that there you will find the downloads folder