05-26-2013 11:43 AM
I haven't logged into my Sims 3 account in awhile because its stayed logged in but it accidentally got logged out of and I'm pretty sure I know which email its too but I can't remember the password. When I click forgot password, it just takes me to Origin and when I log in, it just takes me to the account settings on Origin. There's no place to change my Sims 3 password. Help please (
05-26-2013 01:32 PM
Origin and thesims3.com are connected now. If you have used the same email, you reset the password on Origin and that should also work on thesims3.com.
If that doesn't work for you, you need to contact customer support for further help.
The AnswerHQ is about Users helping Users.
They can be found here: https://help.ea.com/contact-us/ask
Choose a category, a game and a platform for the contact options to show up.
If live chat is gray, change your country to US and make sure you're on US Business hours. It might also gray because they're very busy. Try later.
See this post if you have trouble with the site: http://sims3.crinrict.com/en/2012/10/how-to-contac
Good Luck and Happy Simmin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Questions belong in the forums. I don't answer questions via PM.
Help us helpers to help you
Thinking of helping out ? Please check the Helper's Corner for Sims 4 or Sims 3 and The Academy
Bitte akzeptiere eine Lösung, wenn dein Problem gelöst ist und verteile XP an Beiträge, die du hilfreich findest.
Ich arbeite nicht für EA und habe sonst auch keinerlei Verbindung zu EA.
PNs werden nicht beantwortet. Probleme gehören ins Forum