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Keeper
irenesmee
Posts: 6
Registered: ‎08-11-2013

Can't Install sims 3 island paradise

I just bought the Sims 3 island paradise and for some reason it won't let me install it on my PC. What do i do?

crinrict
Posts: 51,410
Topics: 180
XP: 4,850
Solutions: 4,400
Registered: ‎07-18-2012

Re: Can't Install sims 3 island paradise

What error are you seeing exactly ?

 

What's your operating system ?

 

Did you buy the DVD or Origin download version ? 



Good Luck and Happy Simming
Crin

Trennlinie

Please accept a solution if your issue is solved. XP is also appreciated
I don't work or have any association with EA
Questions belong in the forums. I don't answer questions via PM.
Help us helpers to help you

Bitte akzeptiere eine Lösung, wenn dein Problem gelöst ist und verteile XP an Beiträge, die du hilfreich findest.
Ich arbeite nicht für EA und habe sonst auch keinerlei Verbindung zu EA.
Keeper
irenesmee
Posts: 6
Registered: ‎08-11-2013

Re: Can't Install sims 3 island paradise

I bought a dvd and its for the pc and it will ask for the code and it will start the intstall but it stops and a pop up comes up and its like retry or cancel and it wont work. someone told me its becasue of my origin account so i uninstalled my origin and tried it that way but for some reason it wont install. i've even taken it back to the store and exchanged it but it still wont install. 

Keeper
irenesmee
Posts: 6
Registered: ‎08-11-2013

Re: Can't Install sims 3 island paradise

oh and its a toshiba windows vista. 

crinrict
Posts: 51,410
Topics: 180
XP: 4,850
Solutions: 4,400
Registered: ‎07-18-2012

Re: Can't Install sims 3 island paradise

Are you logged into Origin when installing ?

 

Do you have the base game on DVD as well and did you buy that before 2011 ?



Good Luck and Happy Simming
Crin

Trennlinie

Please accept a solution if your issue is solved. XP is also appreciated
I don't work or have any association with EA
Questions belong in the forums. I don't answer questions via PM.
Help us helpers to help you

Bitte akzeptiere eine Lösung, wenn dein Problem gelöst ist und verteile XP an Beiträge, die du hilfreich findest.
Ich arbeite nicht für EA und habe sonst auch keinerlei Verbindung zu EA.