Bought The Sims 3 Seasons in Origin but does not appear

hanziebabe · ‎2012-11-26

Hey, I bought the sims 3 seasons today at about 2pm..the transaction went though as i recieved an email from paypal.

But now nothing shows up in origin at all! I cant seem to find it anywhere..

gutted as its quite a bit of money!

how can i get it so i can install it!?

Thanks

hanziebabe · ‎2012-11-26

also, i only have recieved a paypal confirmation of purchase but not any from origin...

whats happened?

crinrict · ‎2012-11-26

Contact Customer Support so they can take a look at your account to find out what's going on

They can be found here: https://help.ea.com/contact-us

Choose a category, a game and a platform for the option so show up.

If live chat is gray, change your country to US and make sure you're on US Business hours. It might also gray because they're very busy. Try later.

See this post if you have trouble with the site: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.

Important Threads

Help us helpers to help you
Welcome to the Sims Section of AHQ
Common Game Fixing Mods - Hero Approved
Reporting bugs ? Please read these first for already reported issues: Compiled list of reported Issues
Been asked for a save ? Here's instructions: How to provide your save game (Post #7)

Bought The Sims 3 Seasons in Origin but does not appear

Original Post

Bought The Sims 3 Seasons in Origin but does not appear

Re: Bought The Sims 3 Seasons in Origin but does not appear

Re: Bought The Sims 3 Seasons in Origin but does not appear