Black Screen Upon Launch

by alexmb1008
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Original Post

Black Screen Upon Launch

★★★ Newbie

Ever since I downloaded the latest patch, my game won't launch. The launcher comes up fine, but then when I try to actually launch the game, a solid black screen comes up with white around the edges. Also, the Sims'  rotating loading cursor is there. But that's about it. No matter how long I wait, the game won't  start and it says it's not responding. Once I sat there for twenty minutes straight on that screen and still nothing happened. I'm on Windows XP if that helps. Please help me!

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Re: Black Screen Upon Launch

Community Manager

Hi alexmb1008,


Have you already tried everything that is explained here?

 

Game Crashes (CTD)

My game crashes to the desktop without a warning.

  

Troubleshooting Steps

There are several steps one can take to troubleshoot their own game before seeking help. There are some standard recipes that can help with several game problems.



Your friendly neighbourhood forum admin.

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