Base Game Deleted

[simmer_jazball]

I got a new laptop and the first thing I was planning on doing was downloading my sims onto it. The laptop and sims worked fine and I finally had it downloaded, strangely, my laptop kept freezing (crashing) so I uninstalled it. Then I downloaded it, but this time it said that my base game had been erased (something along the lines of that), so basically I cant download/play my sims. Please help!

[Andromache2013]

Try doing a manual uninstall and then reinstalling again. 

You might want to make sure that nothing is blocking your connection with Origin during the download process.