Already Bought

[jk042463]

I have already purchased the game on my old computer, and I was wondering if I can re download it for free on the Sims 3 website for my new computer.

[rumbutter]

download origin to your computer log in with email and password (your origin account and the sims 3 use the same email and password ) then download the digital version of the game

https://www.origin.com/en-us/download

https://help.ea.com/article/how-do-i-download-my-new-game-on-origin

if in the event you do need to contact CS here's how

 http://eahelp.ea.com/en/contact-us/new/

or

1. https://help.ea.com/contact-us

 2.Set your language to US at the bottom  

3.Describe your issue with a few words

 4.Select Product: The Sims 3

5.Select Category: Billing/Purchasing or Account Management

 6.Select Platform: PC  

7.Click Find solution

 8.Scroll down and click I still need help  

9.Click Chat Now to chat with a Game Advisor