Accidentally created two accounts

[Nenji_Avero]

Dear Origin,

I have purchased the Origin Bundle today and somehow I managed to create two separate accounts.

Now I have one (main) account I was using before, and another I somehow managed to create by trying to redeem the Sims+DLC code.

Is there any way to solve this without losing the Sims?

Thanks in advance

[rumbutter]

contact CS as they can deal with account issues

They can be found here: https://help.ea.com/contact-us
Choose a category, a game and a platform for the contact options to show up.
If live chat is gray, change your country to US and make sure you're on US Business hours. It might also gray because they're very busy. Try later.
See this post if you have trouble with the site: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html