2 ACCOUNTS TO COMBINE

by nathaliekabela
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2 ACCOUNTS TO COMBINE

★★★ Newbie

how do I combine my accounts?  I have The Sims 3 store stuff under Nathalie19740 with my email [edit: email address removed] 

 

I have the Origins account with my [edit: email address removed] email.  When I try to change that email to the grumpy one it says invalid email.  How can I combine them??

 

Plus another question.  The sim points I have on The Sims 3 store can I use in The Sims 4 store and where is a link to find the store??

 

Thank you in advance.

 

Nathalie

 

 

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Re: 2 ACCOUNTS TO COMBINE

[ Edited ]
Hero (Retired)

if you have any simpoints from the sims 3 they will not be transferable to the sims 4

 

the official information on that is this  

 

SimPoints will not be supported by The Sims 4, but will continue to be a form of payment for The Sims 3 content in The Sims 3 Store

 

http://www.thesims.com/faq#will-i-be-able-to-use-simpoints

 

 

 

 

you'll need to contact CS to assit with lost/forgotten/merge accounts

 

if in the event you need to contact CS

1.https://help.ea.com/en/contact-us/
2.Click on the orange NEXT button
3.Select a platform
4.Click on the orange NEXT button
5.Select a topic and describe your problem in a few words
6.Click on the orange NEXT button
7.Click Chat Now to chat with a Game Advisor


guide on how to contact CS

http://answers.ea.com/t5/Beta-Archive/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/...

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Message 2 of 2 (217 Views)

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Re: 2 ACCOUNTS TO COMBINE

[ Edited ]
Hero (Retired)

if you have any simpoints from the sims 3 they will not be transferable to the sims 4

 

the official information on that is this  

 

SimPoints will not be supported by The Sims 4, but will continue to be a form of payment for The Sims 3 content in The Sims 3 Store

 

http://www.thesims.com/faq#will-i-be-able-to-use-simpoints

 

 

 

 

you'll need to contact CS to assit with lost/forgotten/merge accounts

 

if in the event you need to contact CS

1.https://help.ea.com/en/contact-us/
2.Click on the orange NEXT button
3.Select a platform
4.Click on the orange NEXT button
5.Select a topic and describe your problem in a few words
6.Click on the orange NEXT button
7.Click Chat Now to chat with a Game Advisor


guide on how to contact CS

http://answers.ea.com/t5/Beta-Archive/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/...

Message 2 of 2 (218 Views)