October 2014
how do I combine my accounts? I have The Sims 3 store stuff under Nathalie19740 with my email [edit: email address removed]
I have the Origins account with my [edit: email address removed] email. When I try to change that email to the grumpy one it says invalid email. How can I combine them??
Plus another question. The sim points I have on The Sims 3 store can I use in The Sims 4 store and where is a link to find the store??
Thank you in advance.
Nathalie
Solved! Go to Solution.
October 2014 - last edited October 2014
if you have any simpoints from the sims 3 they will not be transferable to the sims 4
the official information on that is this
SimPoints will not be supported by The Sims 4, but will continue to be a form of payment for The Sims 3 content in The Sims 3 Store
http://www.thesims.com/faq#will-i-be-able-to-use-simpoints
you'll need to contact CS to assit with lost/forgotten/merge accounts
if in the event you need to contact CS
1.https://help.ea.com/en/contact-us/
2.Click on the orange NEXT button
3.Select a platform
4.Click on the orange NEXT button
5.Select a topic and describe your problem in a few words
6.Click on the orange NEXT button
7.Click Chat Now to chat with a Game Advisor
guide on how to contact CS
http://answers.ea.com/t5/Beta-Archive/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/...
October 2014 - last edited October 2014
if you have any simpoints from the sims 3 they will not be transferable to the sims 4
the official information on that is this
SimPoints will not be supported by The Sims 4, but will continue to be a form of payment for The Sims 3 content in The Sims 3 Store
http://www.thesims.com/faq#will-i-be-able-to-use-simpoints
you'll need to contact CS to assit with lost/forgotten/merge accounts
if in the event you need to contact CS
1.https://help.ea.com/en/contact-us/
2.Click on the orange NEXT button
3.Select a platform
4.Click on the orange NEXT button
5.Select a topic and describe your problem in a few words
6.Click on the orange NEXT button
7.Click Chat Now to chat with a Game Advisor
guide on how to contact CS
http://answers.ea.com/t5/Beta-Archive/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/...