sims 3 store download problem

[jolinarcarter]

when I get something from the sims 3 store and hit download it brings up the launcher but the store content dosn't show up.

[EA_Spectre]

Hi jolinarcarter,

Have you already tried the things suggested here?

http://answers.ea.com/t5/The-Sims-3-Store/FAQ-The-Sims-3-Store/td-p/333394