05-29-2013 03:36 PM
I purchased the chicken house earlier on today through the store whilst playing the game,
however it failed and the whole game crashed.
when i went on to the sims 3 website i noticed that i have been billed of the sim point for the chicken house.
so i went to attempt to download it again from purchase history but every time i try this is comes up with downloading error and i can't download it.
which is really annoying as i have lost my sim points and cannot use the chicken house on my game.
05-29-2013 11:17 PM
There's log file that can be found in documents/electronicarts/thesims3 and is called Sims3LauncherLogFile.log
Post the content here