[The Sims 2] product key does not work [ Edited ]

[eliin22]

Hello my product keys does not work why?

The sims 2: (edit: code removed for security reasons)

ty for helping me

[EA_Spectre]

Hi eliin22,

For all questions about your account, game code, and game registration, please get in contact with an EA Game Advisor.

You need to log in with your Origin account and then choose "Product", "Category", and "Platform" to see the contact options. Please choose phone, chat or email as contact option.

Thanks,
Ursula