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dexist
Posts: 11
Registered: ‎03-25-2014
Accepted Solution

Sims 2 ultimate collection: product key not working?

[ Edited ]

Hey I downloaded SIMS 2 ultimate collection with the I-LOVE-THE-SIMS. Great that worked!

I installed the game, great that worked!

 

when i start to click on play. it asked for a product key, which was already pasted in there.

 

But when i click sumbit/go it doesnt work? It keeps telling me to check the code... 

It is the code the game gave me(more game details) 

 

what to do?

 

 

 

EDIT:

 

It should work for everyone again now. If you still have issues with the code, please get in contact with an EA Game Advisor.

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dexist
Posts: 11
Registered: ‎03-25-2014

Re: Sims 2 ultimate collection: product key not working?

After like clicking 10times on next/submit 

i get a message that the code is wrong :smileysad:

 

I want to play guys :smileysad:

Keeper
alyt2005
Posts: 1
Registered: ‎02-22-2014

Re: Sims 2 ultimate collection: product key not working?

yeah m getting the same problem as well.

EA_David
Posts: 13,708
XP: 1,594
Solutions: 2,635
Registered: ‎09-24-2012

Re: Sims 2 ultimate collection: product key not working?

Are you launching the game from within Origin? If not, try that. Also, you should be able to see your proper product code (As opposed to I-LOVE-THE-SIMS) within Origin. Go to the game details page to see it.

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dexist
Posts: 11
Registered: ‎03-25-2014

Re: Sims 2 ultimate collection: product key not working?

[ Edited ]

I am starting the game from within Origin

If i play the game the product key is already in there.

It is the same key as writen in the Game Details of SIMS 2.

 

I even copied that code and typed it manualy but it didnt work :smileysad:

EA_David
Posts: 13,708
XP: 1,594
Solutions: 2,635
Registered: ‎09-24-2012

Re: Sims 2 ultimate collection: product key not working?

And my fresh install is showing the same behaviour. Thanks, I'll look into this further.

 

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dexist
Posts: 11
Registered: ‎03-25-2014

Re: Sims 2 ultimate collection: product key not working?

Alright, thanks. Good to know(kinda) that it is not just me :smileyhappy:

Keeper
The_Sibyl
Posts: 2
Registered: ‎07-24-2014

Re: Sims 2 ultimate collection: product key not working?

Just installed (and reinstalled). Having the same problem as well :smileysad:

Keeper
Nuschuable
Posts: 6
Registered: ‎07-24-2014

Re: Sims 2 ultimate collection: product key not working?

i have the same problem, this sims seems to have a lot of problems, i hope EA or Origin solves them...

Keeper
SweetSaiya
Posts: 2
Registered: ‎04-22-2014

Re: Sims 2 ultimate collection: product key not working?

I have the same Problem :mansurprised: