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Sims 2 ultimate collection: product key not working?

by dexist
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Sims 2 ultimate collection: product key not working?

[ Edited ]
★★★★ Novice

Hey I downloaded SIMS 2 ultimate collection with the I-LOVE-THE-SIMS. Great that worked!

I installed the game, great that worked!

 

when i start to click on play. it asked for a product key, which was already pasted in there.

 

But when i click sumbit/go it doesnt work? It keeps telling me to check the code... 

It is the code the game gave me(more game details) 

 

what to do?

 

 

 

EDIT:

 

It should work for everyone again now. If you still have issues with the code, please get in contact with an EA Game Advisor.

Message 1 of 410 (36,854 Views)

Re: Sims 2 ultimate collection: product key not working?

★★★★ Novice

After like clicking 10times on next/submit 

i get a message that the code is wrong Frown

 

I want to play guys Frown

Message 2 of 410 (36,480 Views)

Re: Sims 2 ultimate collection: product key not working?

★★★★ Novice

yeah m getting the same problem as well.

Message 3 of 410 (36,465 Views)

Re: Sims 2 ultimate collection: product key not working?

Community Manager

Are you launching the game from within Origin? If not, try that. Also, you should be able to see your proper product code (As opposed to I-LOVE-THE-SIMS) within Origin. Go to the game details page to see it.

Message 4 of 410 (36,458 Views)

Re: Sims 2 ultimate collection: product key not working?

[ Edited ]
★★★★ Novice

I am starting the game from within Origin

If i play the game the product key is already in there.

It is the same key as writen in the Game Details of SIMS 2.

 

I even copied that code and typed it manualy but it didnt work Frown

Message 5 of 410 (36,433 Views)

Re: Sims 2 ultimate collection: product key not working?

Community Manager

And my fresh install is showing the same behaviour. Thanks, I'll look into this further.

 

Message 6 of 410 (36,371 Views)

Re: Sims 2 ultimate collection: product key not working?

★★★★ Novice

Alright, thanks. Good to know(kinda) that it is not just me Standard smile

Message 7 of 410 (36,350 Views)

Re: Sims 2 ultimate collection: product key not working?

★★★★ Newbie

Just installed (and reinstalled). Having the same problem as well Frown

Message 8 of 410 (36,348 Views)

Re: Sims 2 ultimate collection: product key not working?

★★★★ Novice

i have the same problem, this sims seems to have a lot of problems, i hope EA or Origin solves them...

Message 9 of 410 (36,338 Views)

Re: Sims 2 ultimate collection: product key not working?

★★★★ Newbie

I have the same Problem :mansurprised:

Message 10 of 410 (36,304 Views)

Accepted Solution

Community Manager

It should work for everyone again now. If you still have issues with the code, please get in contact with an EA Game Advisor.

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