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Keeper
Hollywoodchriss
Posts: 1
Registered: ‎06-07-2013

Sims 2 not installing on Windows 7

Hey there,

 

I've finally decided to install The Sims 2 on my new Windows 7 new laptop, but it won't install.  At 1% this message comes up: An error occured when trying to transfer the file D:/Support/es/Leeme.txt from the media and then asks me to retry installation, but it still won't work.  What do I do?

 

Thanks in advance for any help.

EA_Ursula
Posts: 13,187
XP: 1,892
Solutions: 2,835
Registered: ‎07-18-2012

Re: Sims 2 not installing on Windows 7

Are you installing from disc? If yes, try to redeem your Sims 2 games in Origin and then download and install them from there. Given that the previous owner hasn't already done that.

 

Read here how to do that: http://help.ea.com/en/article/redeem-your-serial-code-in-origin/