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Keeper
TheEmoBunny
Posts: 5
Registered: ‎11-01-2012
Accepted Solution

Lost serial code for the Sims 2?

Hi, I'd like some admin support...I was looking for the livechat but it doesn't seem to exist anymore.

 

I found this old copy of the sims 2 Holiday edition (you know where it comes with the sims 2 and the holiday expansion and whatever) and I went to install it on this computer for my little sister, but I've lost the code.

I've registered it before (back when the sims 2 still had a site) so I was wondering if someone could look up my information for me and give me my code so I can write it on the disk (and hopefully not lose it again)

I dunno how to provide proof of purchase, especially on a game so old but if I need to I'm sure I can, just let me know!

EA_Ursula
Posts: 13,172
XP: 1,844
Solutions: 2,833
Registered: ‎07-18-2012

Re: Lost serial code for the Sims 2?

In this case, please get in contact with an EA Game Advisor. Choose Origin instead of The Sims 2 as "game" to get to the live chat.

You need to log into the help page with your Origin account and then click on http://help.ea.com/en/contact-us/new/ - choose your game, platform, and topic to see the contact options. Please choose phone or chat as contact option.