Contacting Live Chat

[EA_Kristi]

@CradeVescent Alright, some changes were made in the last few days. Could you please go through the 'Contact us' flow again today after clearing browser cache and then check if you can contact an Advisor. 

Let us know how you get on!

[CradeVescent]

Cache cleared. Tried two times in a row. Even with proxy. Still nothing

[EA_Kristi]

@CradeVescent Sorry to hear that Could you please try calling again tomorrow?

Make sure to use the details below:

Контактная информация службы поддержки

Телефон: +7 495 660 53 17 Благодарим Вас за обращение в техническую поддержку ЕА. Наши операторы с радостью готовы Вам помочь с Пон-Пят, 12.00-21.00 (по Московскому времени). Если у Вас возникнут дополнительные вопросы, просим Вас обратиться на сайт www.help.ea.com. Внимание: за звонок взимается стандартная оплата.

[CradeVescent]

The phone call was successfull but they say that they have no codes to add this game.

[CradeVescent · Accepted solution]

I've finally reached the Live Chat and it was succesfull. Problem solved. Thank you for everything

[EA_Kristi]

Glad to hear

Don't hesitate to come back to us if you have any questions in the future!

[igohaam]

Hello this is unrelated to this topic. But who do I contact Bob this battlefield 1 game messing up my monitor with this flickering issue. I paused the game for 10 min to go do something when I came back the menu screen was permanently burned into my screen.

[danyule7]

Do you know what the earliest time we can phone

[moecjhachem313]

I need to speak with you please

[CradeVescent]

Hi! How can I help you?