March 2016
@nrvous76 Please contact an Advisor and they can check if anything can be done:
1. Click on the following link: http://help.ea.com/ (once there make sure that your country is correctly select in top left hand corner of Help.EA.com)
2. Make sure you are logged in (top right corner) and select 'Help with Game'
3. Find the affected game (if it's an account issue select Origin)
4. Select 'Contact Us' at the bottom right on the new page
5. Select your platform and then 'Next'
6. Select topic from the drop down menus, type in a short description of your issue and select 'Next'.
7. Select a contact option. Please note that available contact options do depend on your country settings and time of day.
March 2016
You can. You just have to go on live chat and send them a timestamped picture of a Sims 2 disc, case, receipt, etc. that you own. It doesn't have to be the base game, it can also be any expansion or stuff pack.
April 2017
!!!!!!! You can!!!!! just got my game ))))
April 2017
Did you need the receipt? I bought the Sims 2 years ago and definitely don't have a receipt for them. I have everything else though.
April 2017
@idrial214 If you still have the discs and the product codes, our support should be able to help
- Kristi
May 2017
May 2017
June 2017
Can you get the game if you haven't bought it yet? ' w '
July 2017
How do you go about getting this collection if you have everything you need?