Re: Can i still get The sims 2 ultimate collection from EA support

by EA_Kristi
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Can i still get The sims 2 ultimate collection from EA support

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★★★ Newbie
 
Message 1 of 20 (30,662 Views)

Re: Can i still get The sims 2 ultimate collection from EA support

EA Staff

@nrvous76 Please contact an Advisor and they can check if anything can be done:

1. Click on the following link: http://help.ea.com/ (once there make sure that your country is correctly select in top left hand corner of Help.EA.com)
2. Make sure you are logged in (top right corner) and select 'Help with Game'
3. Find the affected game (if it's an account issue select Origin)
4. Select 'Contact Us' at the bottom right on the new page
5. Select your platform and then 'Next'
6. Select topic from the drop down menus, type in a short description of your issue and select 'Next'.
7. Select a contact option. Please note that available contact options do depend on your country settings and time of day.

Message 2 of 20 (30,460 Views)

Re: Can i still get The sims 2 ultimate collection from EA support

★★★★★ Novice

You can. You just have to go on live chat and send them a timestamped picture of a Sims 2 disc, case, receipt, etc. that you own. It doesn't have to be the base game, it can also be any expansion or stuff pack.

Message 3 of 20 (30,454 Views)

Re: Can i still get The sims 2 ultimate collection from EA support

★★ Novice

!!!!!!! You can!!!!! just got my game Standard smile))))

Message 4 of 20 (26,282 Views)

Re: Can i still get The sims 2 ultimate collection from EA support

★★★★★ Newbie

Did you need the receipt? Zipped lips I bought the Sims 2 years ago and definitely don't have a receipt for them. I have everything else though. Wondering 

Message 5 of 20 (26,032 Views)

Re: Can i still get The sims 2 ultimate collection from EA support

EA Staff

@idrial214 If you still have the discs and the product codes, our support should be able to help Standard smile

 

- Kristi

Message 6 of 20 (26,017 Views)

Re: Can i still get The sims 2 ultimate collection from EA support

★ Novice
What if you bought the game but it doesn't have a product code with it?
Message 7 of 20 (24,795 Views)

Re: Can i still get The sims 2 ultimate collection from EA support

★★★ Newbie
Can i get it without having sims 2 orginal
Message 8 of 20 (24,728 Views)

Re: Can i still get The sims 2 ultimate collection from EA support

★★ Novice

Can you get the game if you haven't bought it yet? ' w '

Message 9 of 20 (23,643 Views)

Re: Can i still get The sims 2 ultimate collection from EA support

★★★ Newbie

How do you go about getting this collection if you have everything you need?  

Message 10 of 20 (22,889 Views)