Re: unable to retrieve old password or change it

by Indys2nd
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Original Post

unable to retrieve old password or change it

★★★★★ Novice

I recently changed my password on tsto game thru Origin.com  and of course now ive forgotten it. However when i try to retreive it or change it, it first asks for my password in order to change it. How can i retrieve my password without the knowing it? Crazy,   usually its

sent to your email address but not in Origin website. At least i cant find that. 

 

 T

hanks, Sheri

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Re: unable to retrieve old password or change it

[ Edited ]
Hero (Retired)
Can't you just load the game and put in email and then click forgot password? Then it will send out an email to you to click a link to reset it.

Edit: just found this link for you at the help center: http://help.ea.com/en/article/i-forgot-my-origin-email-or-password-for-the-account-i-set-up-via-my-m...
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