to chat to gamer adviser does not exist?

[ghoulfication]

alright where to live adviser itnot showing up i rather talk to someone live wait few days for them to respond

i got simpsons tapp out problem they said they going get back to mebut it  been like  9 days since  nobody responded 

[MorningTimeCloud]

It can sometimes take 2 weeks for a reply.

[BurghBaby]

I am sorry you have not heard back from them yet. As @MorningTimeCloud stated, it can take them awhile to get back to you. What was/is the issue that is going on in order for you to contact them? Maybe something that can be helper here on this player helping player forum?  Please let us know @ghoulfication 

[ghoulfication]

well my the simpsons tapp out keep freezing then i get message saying the simpson tapp out not responding but even when i turn on my tablet  i get  that same message i did not even play it yet

[BurghBaby]

Have you tried the troubleshooting that EA will have you follow? Uninstall the app, restart the device, make sure the device is up to date, reinstall the app and sign back in with your information.