game has reset to the start please resolve

by eveeator49294
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Original Post

game has reset to the start please resolve

★★★ Newbie

Logged in yesterday to find my game is back to start not happy have spent fair bit of money to reach high level. Have force stopped app a few

times and logged back in still start 

of game please resolve

Message 1 of 2 (102 Views)

Re: game has reset to the start please resolve

Please be more active in searching for answers before you post a new thread.
http://answers.ea.com/t5/The-Simpsons-Tapped-Out/Loss-levels-Troubleshooting-Steps/m-p/3942293#U3942... updated version of http://answers.ea.com/t5/The-Simpsons-Tapped-Out/Known-Issue-Accounts-reset-to-Level-1/m-p/324142#U3...
If you're in an Anonymous account. Login buttons: Welcomescreen, bottom left. Friendscreen (minitowns) tap the Handshakeicon, bottom right in the pop-up "add origin friends" enter log in info.
Either exit the game to access the Welcomescreen or play through the first levels to access the Bart/Milhouse button to take you to the Friendscreen with the minitown.

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Message 2 of 2 (93 Views)