freezing caused an accidental donut spend

[Lavendire]

While I was looking at the act 1 finale prizes for the western story the game froze for a split second and cowboy homer was purchased by using 30+ donuts to give me the remaining clues. Can this be reversed? Im afraid that such a big loss of donuts is going to make me too frustrated to keep playing the game

[minicha-em · Accepted solution]

Turn on Confirm Donut Spend to minimise accidents like these.
A popup message will appear everytime you're about to spend donuts.
http://answers.ea.com/t5/The-Simpsons-Tapped-Out/Info-Confirm-Donut-Spend/m-p/3932713#U3932713

you could ask support for a refund, though it is not very likely theyll grant it.

This Forum is provided by EA but is designed as Player helping/advising other Players.

Use the headline Technical issue. Do not call it a bug or a glitch
Contact EA support http://help.ea.com/en/contact-us/new/ and ask for a gameadvisor. Same login as the game.

[minicha-em · Accepted solution]

Turn on Confirm Donut Spend to minimise accidents like these.
A popup message will appear everytime you're about to spend donuts.
http://answers.ea.com/t5/The-Simpsons-Tapped-Out/Info-Confirm-Donut-Spend/m-p/3932713#U3932713

you could ask support for a refund, though it is not very likely theyll grant it.

This Forum is provided by EA but is designed as Player helping/advising other Players.

Use the headline Technical issue. Do not call it a bug or a glitch
Contact EA support http://help.ea.com/en/contact-us/new/ and ask for a gameadvisor. Same login as the game.