Trying to reactivate old account

by stuartw198352
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Trying to reactivate old account

★★★ Newbie

Hello. I have made to make a new account as I was playing Tapped out in my phone but then afew hours later I had loads everything. I couldn't remember my name or password but funtunatly managed to get my name back on it. My password doesn't work and I have tried by the emails but nothing has happened at all. My name is [edit: email address removed]. Please can someone email my password to either [edit: email address removed] or [edit: email address removed]. If you could please send me the secret pasword I will know the answer for that too when I realise which one I put in, thank you

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Re: Trying to reactivate old account

Unfortunately, for security reasons EA will not release that information. You will just have to keep trying, or you can contact EA help center to see if they can/will help you.

 

Go to http://help.ea.com/
Log in with your Origin ID
Click on help with a game
Click on the Simpson's Tapped Out logo
Scroll to the bottom of the page, click on contact us
Select your appropriate platform
Click next on bottom right
Select a topic
Tell us a little more: Simpson's Tapped Out
Click next

You will then have the option for Answer HQ, Live Chat or Email

If you see live chat and want to wait, click it.

If you want to send an email, click that one.

Good luck!

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If an answer has help you, please click accept solution as it may help others with the same issue.
Give xp to those who help. Not required but greatly appreciated!

 

Good Luck,~BB~


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