The simpsons tapped out

by des521981
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Original Post

The simpsons tapped out

★★★ Newbie
My game has reset to level 1 I have my donuts still and origin friends as before but all my game progress has gone , I launched the game and it started me on the golden scratch card screen when I didn't even click purchase or put in my password Frown I've tried reinstalling and tried signing in on another device but its gone
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Re: The simpsons tapped out

★★★ Novice
Mines just done the same I was on level 60 then it reset me back to level 1. I won't be playing this again unless ea can get me back on track!
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Re: The simpsons tapped out

Hero (Retired)

This is just a player help forum.  All we can do here is give advice.  My advice to both of you is:

 

Contact Customer Support.  When setting up the case select "Technical support" as your Topic, then later choose "Game performance" as your Issue.

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