Re: The Simpsons is constantly updating.

by thedribz
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Original Post

The Simpsons is constantly updating.

★★★ Newbie
Okay. Lately the simpsons tapped out is constantly updating. But you wait for these 1240.9MB downloads to finish and NOTHING has changed on the game at all. Surely if it's just some patchwork going on the updates wouldn't be the same MB each time and they'd be a lot less. I've been playing the game for years now and it's never done this before. It's probably happening at least twice a day now and it's getting really annoying.
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Re: The Simpsons is constantly updating.

Champion (Retired)

As long as you are not tapping the notification to open the app you should be fine.  If you are tapping the app icon from your homescreen and you are still having problems then you may have a corrupted install, so you will need to follow these instructions:

 

  • Force close all apps on your device
  • Free up some space on your device (the game needs a lot of free space, so delete unnecessary apps/music/videos/pictures/etc.)
  • Re-sync your game progress in game (make sure your game is attached to an EA account first) by visiting Krustyland or Other Springfield and then returning to your game
  • Uninstall the game from your device
  • Turn off your device, wait a couple of minutes and then turn your device back on
  • Install the game again

If you do all of this and you still have problems the next time you try to play the game then you will need to contact EA directly to see if they can resolve the issue for you.  When you do contact EA, be sure to provide them with as much information as possible including the details of the device you are playing on as well as the steps you have taken to rectify the problem yourself.

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