Tapped Out

[fabizitaa]

I have bought a scratch-r gold, my credit card finished the payment but i don't receive the service.

I woudl like my money back ou at least the service

[BurghBaby]

1) Get in touch with your App Store and have them refund your money. If you bought them through the App Store.

2) Get in touch with EA and have them investigate the issue. This option may take more time then the first option.

For contacting EA, please do the steps below...

Go to https://help.ea.com/contact-us
Log in with your Origin ID
Type Simpsons Tapped Out in to the search bar titled
Click on Simpsons Tapped Out logo. Some popular troubleshooting options will appear in the window to the right.
If these don't solve your problem, click the Next button that's located below the initial recommendations box.
Select your appropriate platform
The window to the right will update with some more relevant troubleshooting guides. If none of these are relevant to your issue, click Next again.
On the next screen click on the select a topic scroll bar and scroll down to the issue relevant to you.
Insert some details in the box and then click on Next
Choose the email me option.
Fill in all details relevant to your problem and hit submit

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