September 2014
Simpsons Tapped Out stopped loading five days ago, no update just stopped. EA and Fox logo load screen comes up then it cuts to black and freezes until an error message comes up saying the game is not responding wait or close are the options. Using an Samsung Galaxy Note 10.1 tablet Android 4.1.2.....HELP!
Thanks
October 2014
Thanks..I tried that and same thing...I don’t even get to the sign-in screen, just black after the Fox and Gracie logos. Any other ideas?
October 2014
Sorry, sounds like you will need to contact a game advisor.
Go to http://help.ea.com/
Log in with your Origin ID
Click on help with a game
Click on the Simpson's Tapped Out logo
Scroll to the bottom of the page, click on contact us
Select your appropriate platform
Click next on bottom right
Select a topic
Tell us a little more: Simpson's Tapped Out
Click next
You will then have the option for Answer HQ, Live Chat or Email or a Call Me Option!
If you see live chat and want to wait, click it.
If you want to send an email, click that one.
If you want a call back, choose that one and enter a phone number for them to call you back!
NOT EVERY OPTION IS AVAILABLE! DEPENDING ON YOUR LOCATION AND TIME DAY, WILL DEPEND ON YOUR OPTIONS!!
Good luck!
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