Secret-Machine gone

[djterm]

Yesterday I bought the Secret-Machine (in the German version of the game it's called 'Heimlich-Maschine').
Then Ned started the quest related to the machine. After some hours the object was gone, Ned walked around and the donuts I paid for the machine were gone too.
How can I get the machine back?
Or will I get the donuts back?
However I would like to have an answer?
Thanks in advance!

[BurghBaby]

@djterm have ypou looked in your storage box? Is it available to buy again in the store? These are questions that a game advisor is going to ask. With that said, you will need to contact EA help center and have them look into your game and fix the issue. Good luck

Go to http://help.ea.com/
Log in with your Origin ID
Click on help with a game
Click on the Simpson's Tapped Out logo
Scroll to the bottom of the page, click on contact us
Select your appropriate platform
Click next on bottom right
Select a topic
Tell us a little more: Simpson's Tapped Out
Click next

You will then have the option for Answer HQ, Live Chat or Email or a Call Me Option!

If you see live chat and want to wait, click it.

If you want to send an email, click that one.

If you want a call back, choose that one and enter a phone number for them to call you back!

NOT EVERY OPTION IS AVAILABLE! DEPENDING ON YOUR LOCATION AND TIME DAY, WILL DEPEND ON YOUR OPTIONS!!

Good luck!