Reset

[manon1979]

Hello.

How can i get my "old" town back?

It's been reset but when i visit my town with my other device it is still on its high level.

Tried reinstalling and all but i keep getting back to my "new" town.

Thanks!

[Indys2nd · Accepted solution]

You are going to need to contact EA to get someone to help you and restore your town. Follow the link: httsps://help.ea.com/

Then do the following:

Click on: Help with a Game

Then in the bar that says Search all Products, Type: Tapped Out
Click on the Tapped Out icon
Select a topic
Scroll down to "contact us" then select a platform
An option to email ea will come up

[Indys2nd · Accepted solution]

You are going to need to contact EA to get someone to help you and restore your town. Follow the link: httsps://help.ea.com/

Then do the following:

Click on: Help with a Game

Then in the bar that says Search all Products, Type: Tapped Out
Click on the Tapped Out icon
Select a topic
Scroll down to "contact us" then select a platform
An option to email ea will come up

[manon1979]

Thank you for your fast reply :D